Return & Refund Policy
At Herbalinpure, we prioritize your satisfaction and are committed to ensuring that you are happy with your purchase. If, for any reason, you are not satisfied with your order, we offer a straightforward return and refund process:
Return Conditions
- Product Condition: We accept returns if the product is intact and unused. This means the product should be in its original packaging, unopened, and without any signs of use.
- Return Timeframe: Please initiate the return within 14 days of receiving your order.
Refund Process
- Refund Eligibility: Once we receive and inspect the returned product, we will process your refund. Please note that the product must meet the return conditions mentioned above to be eligible for a refund.
- Refund Method: The refund will be issued through the original payment method, or in the case of Cash on Delivery (COD), another suitable method will be arranged.
Shipping Costs
- Customer Responsibility: The shipping cost for returning the product will be the responsibility of the customer. This includes any shipping charges that were either free or specifically mentioned at the time of purchase.
We aim to make the return process as smooth as possible. If you have any questions or need assistance with your return, please don’t hesitate to contact us via WhatsApp at 0300-5078467.
Thank you for choosing Herbalinpure!